Invalid Pin Verification Please Try Again
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Windows Hello errors during PIN creation
Applies to
- Windows x
- Windows eleven
When y'all fix Windows How-do-you-do in Windows client, yous may go an error during the Create a Pin step. This topic lists some of the fault codes with recommendations for mitigating the problem. If you become an error code that is non listed here, contact Microsoft Support.
Where is the error code?
The post-obit image shows an example of an error during Create a Pin.
Error mitigations
When a user encounters an error when creating the work PIN, advise the user to try the following steps. Many errors can be mitigated past ane of these steps.
- Try to create the Pin once again. Some errors are transient and resolve themselves.
- Sign out, sign in, and effort to create the Pin again.
- Reboot the device and then try to create the PIN once more.
- Unjoin the device from Azure Active Directory (Azure AD), rejoin, and then try to create the PIN once again. To unjoin a device, become to Settings > System > About > select Disconnect from system.
If the mistake occurs again, check the error lawmaking against the post-obit tabular array to see if there is some other mitigation for that error. When no mitigation is listed in the table, contact Microsoft Support for help.
| Hex | Cause | Mitigation |
|---|---|---|
| 0x80090005 | NTE_BAD_DATA | Unjoin the device from Azure AD and rejoin. |
| 0x8009000F | The container or primal already exists. | Unjoin the device from Azure Advertising and rejoin. |
| 0x80090011 | The container or key was not establish. | Unjoin the device from Azure Advert and rejoin. |
| 0x80090029 | TPM is non set up. | Sign on with an ambassador business relationship. ClickFirst, type "tpm.msc", and selecttpm.msc Microsoft Common Console Document. In theActions pane, selectSet the TPM. |
| 0x8009002A | NTE_NO_MEMORY | Close programs which are taking up memory and try over again. |
| 0x80090031 | NTE_AUTHENTICATION_IGNORED | Reboot the device. If the error occurs again later on rebooting, reset the TPM or run Articulate-TPM. |
| 0x80090035 | Policy requires TPM and the device does non have TPM. | Alter the Windows Hello for Business policy to not require a TPM. |
| 0x80090036 | User canceled an interactive dialog. | User will be asked to try again. |
| 0x801C0003 | User is not authorized to enroll. | Cheque if the user has permission to perform the operation. |
| 0x801C000E | Registration quota reached. | Unjoin another device that is currently joined using the same account or increase the maximum number of devices per user. |
| 0x801C000F | Operation successful, only the device requires a reboot. | Reboot the device. |
| 0x801C0010 | The AIK certificate is not valid or trusted. | Sign out and so sign in once again. |
| 0x801C0011 | The testament argument of the transport fundamental is invalid. | Sign out and so sign in again. |
| 0x801C0012 | Discovery request is not in a valid format. | Sign out and so sign in again. |
| 0x801C0015 | The device is required to be joined to an Active Directory domain. | Join the device to an Agile Directory domain. |
| 0x801C0016 | The federation provider configuration is empty | Go to http://clientconfig.microsoftonline-p.net/FPURL.xml and verify that the file is not empty. |
| 0x801C0017 | The federation provider domain is empty | Go to http://clientconfig.microsoftonline-p.net/FPURL.xml and verify that the FPDOMAINNAME element is not empty. |
| 0x801C0018 | The federation provider customer configuration URL is empty | Go to http://clientconfig.microsoftonline-p.net/FPURL.xml and verify that the CLIENTCONFIG chemical element contains a valid URL. |
| 0x801C03E9 | Server response bulletin is invalid | Sign out and then sign in again. |
| 0x801C03EA | Server failed to authorize user or device. | Check if the token is valid and user has permission to register Windows Hello for Business keys. |
| 0x801C03EB | Server response http status is not valid | Sign out and then sign in once more. |
| 0x801C03EC | Unhandled exception from server. | sign out then sign in again. |
| 0x801C03ED | Multi-factor authentication is required for a 'ProvisionKey' operation, but was not performed. -or- Token was non found in the Authorisation header. -or- Failed to read ane or more objects. -or- The request sent to the server was invalid. -or- User does not have permissions to join to Azure AD. | Sign out and so sign in again. If that doesn't resolve the issue, unjoin the device from Azure Advertisement and rejoin. Let user(south) to bring together to Azure AD under Azure AD Device settings. |
| 0x801C03EE | Attestation failed. | Sign out and then sign in again. |
| 0x801C03EF | The AIK certificate is no longer valid. | Sign out and so sign in over again. |
| 0x801C03F2 | Windows Hi key registration failed. | ERROR_BAD_DIRECTORY_REQUEST. Another object with the aforementioned value for property proxyAddresses already exists. To resolve the result, refer to Indistinguishable Attributes Forbid Dirsync. Also, if no sync conflict exists, please verify that the "Mail/Electronic mail accost" in AAD and the Principal SMTP address are the same in the proxy address. |
| 0x801C044D | Authorisation token does non contain device ID. | Unjoin the device from Azure AD and rejoin. |
| Unable to obtain user token. | Sign out and and so sign in once again. Check network and credentials. | |
| 0x801C044E | Failed to receive user credentials input. | Sign out and then sign in once again. |
Errors with unknown mitigation
For errors listed in this table, contact Microsoft Back up for assistance.
| Hex | Crusade |
|---|---|
| 0x80070057 | Invalid parameter or statement is passed. |
| 0X80072F0C | Unknown |
| 0x80072F8F | A mismatch happens between the system's clock and the activation server's clock when attempting to activate Windows. |
| 0x80090010 | NTE_PERM |
| 0x80090020 | NTE_FAIL |
| 0x80090027 | Caller provided a incorrect parameter. If third-party code receives this fault, they must change their code. |
| 0x8009002D | NTE_INTERNAL_ERROR |
| 0x801C0001 | ADRS server response is not in a valid format. |
| 0x801C0002 | Server failed to cosign the user. |
| 0x801C0006 | Unhandled exception from server. |
| 0x801C000B | Redirection is needed and redirected location is not a well known server. |
| 0x801C000C | Discovery failed. |
| 0x801C0013 | Tenant ID is not institute in the token. |
| 0x801C0014 | User SID is not found in the token. |
| 0x801C0019 | The federation provider customer configuration is empty |
| 0x801C001A | The DRS endpoint in the federation provider client configuration is empty. |
| 0x801C001B | The device certificate is not institute. |
| 0x801C03F0 | There is no key registered for the user. |
| 0x801C03F1 | There is no UPN in the token. |
| 0x801C044C | There is no core window for the electric current thread. |
| 0x801c004D | DSREG_NO_DEFAULT_ACCOUNT: NGC provisioning is unable to find the default WAM account to use to asking AAD token for provisioning. Unable to enroll a device to utilise a PIN for login. |
- Windows Hello for Business concern
- How Windows Hullo for Business concern works
- Manage Windows Hi for Business organisation in your organization
- Why a PIN is amend than a password
- Set people to use Windows How-do-you-do
- Windows How-do-you-do and password changes
- Event ID 300 - Windows Hello successfully created
- Windows How-do-you-do biometrics in the enterprise
Feedback
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Source: https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-errors-during-pin-creation
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